Stokport Logistic UX/UI
Stokport is a web platform that connects you with the most suitable logistics service providers for your request. We align your business processes with your customer expectations with flexible and dynamic logistics solutions.
It aims to maximize customer satisfaction while reducing your costs.
Target
Providing Technology for Controlling Changes in Supply Chains and Market Dynamics
- Instant, rapid changes and uncertainties focused on supply, production and demand
- Increases in sales volumes due to e-commerce
- Increase in product-specific transaction requests
- Rapid change of trends and technologies
- Shortening product life and increasing diversity
- The need for instant access to new markets and different sales channels
- Increase in customers' expectations of speed and quality of service
- Same service level expectation through different sales channels (omni-channel strategy)
Strategy
We believe that the solution that best suits the increasing logistical needs in different sectors will be provided with collaborations that will be at the center of the next generation of logistics technologies. We have based these collaborations on the following values when providing them through our platform;
- Neutrality
As a platform, we stand at an equal distance from all the stakeholders we create collaborations with. - Reliability
We act knowing that reliability is the priority of ensuring accurate and successful collaborations. - Traceability / Transparency
We aim for continuous improvements with the traceability we provide through the platform. - Standardization
We ensure that cross-party data flows and processes are standardized.
Customer Journey
In line with the targeted substances, a prototype was created to understand that users' problems were solved and to get feedback from users. In this prototype, the user followed steps as if browsing a real website.
