We have designed pre-application – post, pre-evaluation – post-application flow and interfaces in this market area.
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Arçelik Garage Maker Program
Platform to support ideas and initiatives within the scope of IOT
We designed the application and communication processes for Arçelik Garage, which was established for high digitization processes within Arçelik.
Strategy
Since we have a limited target audience, we started researching the materials that the customer shared with us to get to know them. Since the customer prefers to be in one-to-one meetings with users in some of the project processes, this project had an unconventional pattern with the main product stakeholder interviews.
So we reviewed the records for our synthesis and extracted the relevant information and dialogue, outlining the importance of finding the information we need when determining more discussion points or ideas for the new experience we are designing. We also examined competing initiatives and other popular enterprise application platforms. This helped us build an understanding of market trends and innovation opportunities.
Centralization
For platforms that have received such initiative applications, most experiences are fragmented.
We needed to bridge tasks and critical contact information so that users would only need this platform to make process follow-up or application decisions.
Creating Net User Processes
We started to create user actions and secondary/subsequent actions for applicant processes consisting of many overs.
For example, common actions are made available in landscape navigation, buttons and actions are clearly labeled, and positioned to stand out, and sorting mechanisms are applied; all of these are based on the actions available for each type of user.
